Industry Guides
Booking software for psychologists and counsellors in Singapore
Discretion, intake before the first session, and knowing where client records are stored: what a Singapore psychology or counselling practice should look for in booking software.
Psychology and counselling practices hold some of the most personal information any business keeps. Before you choose a booking system, ask where its records are stored, who can see them, and how discreet its messages are.
Know where your records are stored
Your bookings and client records are stored in Singapore. Ask the same question of any tool you consider. Our data storage page sets out what is stored where and which services run elsewhere.
Discreet confirmations
Confirmation and reminder emails go to the address the client gives, and carry only the date, time and where to go. Use neutral service names, such as 'Session' or 'Initial consultation', so nothing in a shared inbox says more than it needs to.
Intake before the first session
An intake form attached to your first-session service can be sent automatically before the appointment once you switch that on, so contact details and the basic background you need are in hand before you meet. You choose the questions; keep them to what you need to begin well.
Regular sessions, kept simple
Many clients see their therapist at the same time each week or fortnight. Repeat bookings keep that time for them, each session with its own reminder, and clients can reschedule from the link in their email within the notice you set.