Appointment booking platform
Your bookings and client records are stored in Singapore.
Stored in Singapore
Your documents, records and files are stored in Singapore, in Google Cloud's Singapore region (asia-southeast1).
What runs elsewhere
Some services run elsewhere: your account details are held in Sydney, Australia; your sign-in details (name, email address and sign-in method) are held by Google in the United States; and payments are handled by Stripe in the United States.
This section covers everything held or done outside Singapore:
- Sign-in (United States)
- Payments (United States)
- AI features such as the booking assistant (United States)
- Address lookup (Google, United States)
- Sending email (Australia or the United States)
- Email delivery records, account records and Enterprise enquiries (Sydney)
- Support access (from Australia)
AI connectors aren't available for Singapore workspaces at launch.
Who can access it
Our team works from Australia. When you ask us for help, or when we look after the service, people on our team in Australia may access your workspace and its content. Your content stays stored in Singapore while they do.
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