Industry Guides
Booking software for physiotherapists in Singapore
Initial assessments and follow-ups, more than one physio, and intake before the first visit: what a Singapore physiotherapy practice needs from its booking system.
Physiotherapy practices sit between a clinic and a wellness business. The booking system has to respect the clinical setting while staying simple enough that a patient can book a follow-up on the bus home. BookAndGo handles the booking side; your clinical notes stay in the system you use for them.
Initial assessments and follow-ups as separate services
A first assessment usually runs longer than a follow-up. Set them up as separate services, each with its own length and buffer, so the booking page only offers an assessment where a full assessment fits, and follow-ups can fill the shorter gaps.
More than one physio
Give each physio their own calendar and link them to the services they provide. Patients can choose the physio they saw last time, or take whoever is available first for a straightforward follow-up.
Intake before the first visit
Attach an intake form to your assessment service and BookAndGo sends it automatically before a first visit, so the patient's history, current concern and contact details are in front of you before they walk in. Keep it to what you need to start the session well.
Bringing patients back on time
Patients drop out of a treatment plan when booking the next visit is a hassle. Repeat bookings let a patient book a weekly series in one go, and when a patient is due to rebook BookAndGo can send them a friendly email with a link to your open times.