Calendar & Bookings
How can my client cancel or reschedule?
Your confirmation and reminder emails carry a private link to the booking, so clients never need to sign in. From it they can move to another open time with Reschedule, or cancel, and they're always asked to confirm a cancellation first. Inside your notice window they can't reschedule online, and a late cancellation follows your cancellation policy.
Transcript
Your clients can change their own bookings, with no account to sign in to.
Your confirmation and reminder emails carry a private link to their booking.
From there, they can pick a new time with Reschedule,
or cancel, and they're always asked to confirm first.
Too close to the appointment? They're asked to contact you instead, and a late cancellation follows your policy.