https://book.myandgo.sg/help/set-up-availability/ https://book.myandgo.sg/help-videos/d4WafdZVCyQ.jpg How do I set up my availability? | BookAndGo · Singapore Head to the Availability page from the sidebar. Once your hours are set, the page stays locked to keep them safe: click Unlock to edit to change them.... https://www.youtube-nocookie.com/embed/d4WafdZVCyQ 39 2026-11-01T02:01:08-08:00 https://book.myandgo.sg/help/import-clients/ https://book.myandgo.sg/help-videos/AdVSblK-AYw.jpg How do I bring my clients across from another app? | BookAndGo · Singapore Go to the Clients page and click Import, which takes you to Settings, then Import & Export. Upload a CSV file with a name and email for each client. A... https://www.youtube-nocookie.com/embed/AdVSblK-AYw 35 2026-11-07T17:43:38-08:00 https://book.myandgo.sg/help/block-a-time/ https://book.myandgo.sg/help-videos/R79wgWpqcWU.jpg How do I block a time slot? | BookAndGo · Singapore On the Availability page, you can add exceptions to block specific times or whole days. You can also click a time on the Calendar and choose Block... https://www.youtube-nocookie.com/embed/R79wgWpqcWU 25 2026-10-31T21:07:19-07:00 https://book.myandgo.sg/help/waitlist/ https://book.myandgo.sg/help-videos/eNu_oC1pgC0.jpg How does the waitlist work? | BookAndGo · Singapore On the Professional plan and above, a client who cannot find a time can join your waitlist with their preferred service, dates and time of day, and you... https://www.youtube-nocookie.com/embed/eNu_oC1pgC0 33 2026-11-06T01:05:14-08:00 https://book.myandgo.sg/help/automated-reminders/ https://book.myandgo.sg/help-videos/XH1vf8KdIio.jpg How do I set up automated reminders? | BookAndGo · Singapore Go to Settings, then Notifications, then Notification Rules. You can set up a chain of email reminders, for example one 24 hours before and another 2... https://www.youtube-nocookie.com/embed/XH1vf8KdIio 31 2026-10-31T21:55:47-07:00 https://book.myandgo.sg/help/choose-reminders/ https://book.myandgo.sg/help-videos/XDmK__PEWzg.jpg How do I change my appointment reminders? | BookAndGo · Singapore Open Settings, then Notifications. Under Booking Events, turn the 24-hour and 1-hour reminder emails on or off. To add a note to every reminder email,... https://www.youtube-nocookie.com/embed/XDmK__PEWzg 26 2026-11-07T17:05:24-08:00 https://book.myandgo.sg/help/online-sessions/ https://book.myandgo.sg/help-videos/MUH-1u1-0aU.jpg How do my clients join an online session? | BookAndGo · Singapore Open Settings, then Locations, and add a location with the type Online. Choose Zoom or your own link, paste in your meeting link, and add a note, like... https://www.youtube-nocookie.com/embed/MUH-1u1-0aU 51 2026-11-07T17:46:20-08:00 https://book.myandgo.sg/help/review-requests/ https://book.myandgo.sg/help-videos/dbqlrVHOmfA.jpg How do I get Google reviews from my clients? | BookAndGo · Singapore BookAndGo automatically emails a review request when an appointment is completed, unless you have switched it off, and asks each client no more than... https://www.youtube-nocookie.com/embed/dbqlrVHOmfA 34 2026-11-07T17:07:07-08:00 https://book.myandgo.sg/help/create-invoice/ https://book.myandgo.sg/help-videos/yubOnJq6oyI.jpg How do I send a client an invoice? | BookAndGo · Singapore Go to the Invoices page and click Create Invoice. Select the client, add line items and choose the payment method. Invoices are numbered in order. You... https://www.youtube-nocookie.com/embed/yubOnJq6oyI 38 2026-11-07T17:03:29-08:00 https://book.myandgo.sg/help/recurring-appointments/ https://book.myandgo.sg/help-videos/7v6GybADHCE.jpg How do I set up recurring appointments? | BookAndGo · Singapore From the Appointments page, click New Recurring, choose the client, service and frequency, and set how many appointments you want. On the Professional... https://www.youtube-nocookie.com/embed/7v6GybADHCE 41 2026-11-01T00:50:50-07:00 https://book.myandgo.sg/help/quick-book/ https://book.myandgo.sg/help-videos/kGpNpGQDqwU.jpg How do I use quick-book on the calendar? | BookAndGo · Singapore On the Calendar page, click an empty time and choose Add appointment. In Quick Book, select a client, or add a new one, and a service, then confirm. It... https://www.youtube-nocookie.com/embed/kGpNpGQDqwU 35 2026-10-31T23:51:38-07:00 https://book.myandgo.sg/help/edit-client-details/ https://book.myandgo.sg/help-videos/MrnNS5tNlh8.jpg How do I edit client details? | BookAndGo · Singapore Open the Clients page and click a client to view their profile. Click the edit button to update their name, email, phone number, date of birth or... https://www.youtube-nocookie.com/embed/MrnNS5tNlh8 30 2026-10-31T23:12:33-07:00 https://book.myandgo.sg/help/client-history-on-booking/ https://book.myandgo.sg/help-videos/u6tdJkBMjTY.jpg How do I see a client's history on a booking? | BookAndGo · Singapore Click an appointment on the Calendar page. For a client who has been before, the details show how many times they have been in, when they were last in,... https://www.youtube-nocookie.com/embed/u6tdJkBMjTY 39 2026-11-01T12:39:06-08:00 https://book.myandgo.sg/help/session-packages/ https://book.myandgo.sg/help-videos/0EwTVsfi6Qc.jpg How do I sell a class pack? | BookAndGo · Singapore Open Packages and select Create Package. Name it, then set the number of sessions, the price and how long it lasts. When a client pays you, give them... https://www.youtube-nocookie.com/embed/0EwTVsfi6Qc 36 2026-11-07T17:44:59-08:00 https://book.myandgo.sg/help/booking-web-address/ https://book.myandgo.sg/help-videos/N8ur3gMNZWo.jpg How do I publish, preview and share my booking link or QR code? | BookAndGo · Singapore Every business gets a clean web address: book.myandgo.sg/yourbusinessname. It works with or without hyphens, so your-business and yourbusiness go to... https://www.youtube-nocookie.com/embed/N8ur3gMNZWo 44 2026-11-06T05:52:55-08:00 https://book.myandgo.sg/help/campaign-with-todays-times/ https://book.myandgo.sg/help-videos/INSq8MlPTCQ.jpg How do I email all my clients at once? | BookAndGo · Singapore Yes. Your campaign emails can include today's remaining times, by your business's local time, as well as upcoming days, so a campaign sent in the... https://www.youtube-nocookie.com/embed/INSq8MlPTCQ 50 2026-11-07T17:42:18-08:00 https://book.myandgo.sg/help/service-booking-notice/ https://book.myandgo.sg/help-videos/BFwr_7nAuZ0.jpg How do I give one service its own booking notice? | BookAndGo · Singapore Yes. Open the service from the Services page and tick Set a booking notice just for this service, then enter the hours and minutes. Clients must then... https://www.youtube-nocookie.com/embed/BFwr_7nAuZ0 26 2026-11-10T01:18:24-08:00 https://book.myandgo.sg/help/course-with-start-date/ https://book.myandgo.sg/help-videos/elx1pe41nwo.jpg How do I set up a six-week course with a start date? | BookAndGo · Singapore Go to your Timetable, click Add class and tick This is a course with a start date. Choose the first session and set the number of weeks, and the end... https://www.youtube-nocookie.com/embed/elx1pe41nwo 41 2026-11-10T01:18:51-08:00 https://book.myandgo.sg/help/cancel-class-session/ https://book.myandgo.sg/help-videos/5JgQx4u0LP8.jpg How do I cancel one class session? | BookAndGo · Singapore Open the session and choose Cancel this session. Everyone booked gets the usual cancellation email, and any pass session goes back to them. Clients... https://www.youtube-nocookie.com/embed/5JgQx4u0LP8 38 2026-11-10T01:31:41-08:00 https://book.myandgo.sg/help/service-days-and-hours/ https://book.myandgo.sg/help-videos/yl3NnYdO8SY.jpg How do I choose which days and hours a service can be booked? | BookAndGo · Singapore Open the service and, under Available Days, turn off any day it doesn't run. Leave every day selected and it can be booked any day. To limit the hours,... https://www.youtube-nocookie.com/embed/yl3NnYdO8SY 36 2026-11-06T07:32:27-08:00 https://book.myandgo.sg/help/weekly-class/ https://book.myandgo.sg/help-videos/q49M2qAxUpI.jpg How do I set up a weekly class that several people can book? | BookAndGo · Singapore Go to your Timetable and click Add class. Enter the class name, the days it runs, the start time, its length, the spots and the price, then click Add... https://www.youtube-nocookie.com/embed/q49M2qAxUpI 34 2026-11-06T07:38:03-08:00 https://book.myandgo.sg/help/client-cancel-or-reschedule/ https://book.myandgo.sg/help-videos/0f2VHIntUHI.jpg How can my client cancel or reschedule? | BookAndGo · Singapore Your confirmation and reminder emails carry a private link to the booking, so clients never need to sign in. From it they can move to another open time... https://www.youtube-nocookie.com/embed/0f2VHIntUHI 33 2026-11-07T18:02:43-08:00